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#5721 - 04/03/08 02:07 PM Free Aquaphor program
Hearsay Offline


Member

Registered: 01/16/04
Posts: 1449
Loc: Richmond, VA, USA
Beiersdorf, the company that makes Eucerin and Aquaphor, has a program for high-use users where you can receive a case of 12 bottles of any of their products, for FREE, with a letter from your dermatologist stating what condition you have and that it is medically necessary. Once they have you on file, you can call for a new case every 3 months.

Aquaphor Original is available by ordering it through your pharmacy. Only Aquaphor Healing, which has alcohol in it and tends to sting, is available on store shelves.

This program is available to residents of the United States. It is unfortunately not offered in Canada, although one of our members called and received coupons for $10 off.

You have to provide them with a doctor's letter with your contact info, diagnosis and treatment, and they send you the product. You have to renew the request every 3 months by calling them. You do not need to get a new letter each time, though. Fax the letter to 203-563-5630. The general customer service phone number is 800-227-4703.
_________________________
Jennifer
Ichthyosis-en-Confetti Type 2
Husband, Nathan - 10, Elliot - 7, Oliver - 4, all affected.
I also have an unaffected daughter, age 8.


email: jennifer at confettiskin dot com
facebook - find me on "ichthyosis mommy spot" or "friends of ichthyosis"

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#5722 - 04/03/08 04:59 PM Re: Free Aquaphor program
rodkarbrown Offline
Member

Registered: 05/23/05
Posts: 148
Loc: Rochelle IL USA
That would be a HUGE blessing!

Do you have the phone number that we could call to confirm this before just faxing them a letter from the Dr??

Thanks
Karla
_________________________
Karla Mom to twin girls from Haiti, Kaylee (Netherton Syndrome) Kylee not affected.

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#5723 - 04/04/08 12:30 AM Re: Free Aquaphor program
Hearsay Offline


Member

Registered: 01/16/04
Posts: 1449
Loc: Richmond, VA, USA
The phone number is the customer service number from the other thread - 800-227-4703.

I called a second time to get the exact details, which is why my first post is edited.
_________________________
Jennifer
Ichthyosis-en-Confetti Type 2
Husband, Nathan - 10, Elliot - 7, Oliver - 4, all affected.
I also have an unaffected daughter, age 8.


email: jennifer at confettiskin dot com
facebook - find me on "ichthyosis mommy spot" or "friends of ichthyosis"

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#5724 - 04/26/08 11:59 PM Re: Free Aquaphor program
Hearsay Offline


Member

Registered: 01/16/04
Posts: 1449
Loc: Richmond, VA, USA
bump for Kerry.
_________________________
Jennifer
Ichthyosis-en-Confetti Type 2
Husband, Nathan - 10, Elliot - 7, Oliver - 4, all affected.
I also have an unaffected daughter, age 8.


email: jennifer at confettiskin dot com
facebook - find me on "ichthyosis mommy spot" or "friends of ichthyosis"

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#5725 - 04/30/08 01:13 PM Re: Free Aquaphor program
sideshowbob Offline
Member

Registered: 10/23/05
Posts: 209
Loc: Midwest, USA
My doctor's office had trouble faxing the letter, and Eucerin told me that the number listed here is an old number. The new number to fax to is:

203-563-5940
_________________________
4 year old daughter with CIE

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#5726 - 05/01/08 05:06 PM Re: Free Aquaphor program
rodkarbrown Offline
Member

Registered: 05/23/05
Posts: 148
Loc: Rochelle IL USA
Woo Hoo!! We received 12 Aquaphors recently for free!! Everyone needs to do this!!

What a blessing!
_________________________
Karla Mom to twin girls from Haiti, Kaylee (Netherton Syndrome) Kylee not affected.

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#5727 - 05/02/08 01:52 PM Re: Free Aquaphor program
KimNL_dup1 Offline
Member

Registered: 04/16/08
Posts: 34
Loc: Holyrood, Newfoundland, Canada
Does anyone know if the program is only for Americans or will they help people out of the country as well?
_________________________
Mom to Casey (LI) - 2 months, Sara (2 yrs) and Kaitlyn (4 yrs)

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#5728 - 05/02/08 11:41 PM Re: Free Aquaphor program
Hearsay Offline


Member

Registered: 01/16/04
Posts: 1449
Loc: Richmond, VA, USA
I would call customer service and ask. A lot of these companies have international customer service and offices, especially in places like Canada, Germany and the UK.
http://www.beiersdorf.ca/controller.aspx
_________________________
Jennifer
Ichthyosis-en-Confetti Type 2
Husband, Nathan - 10, Elliot - 7, Oliver - 4, all affected.
I also have an unaffected daughter, age 8.


email: jennifer at confettiskin dot com
facebook - find me on "ichthyosis mommy spot" or "friends of ichthyosis"

Top
#5729 - 05/03/08 07:40 PM Re: Free Aquaphor program
KimNL_dup1 Offline
Member

Registered: 04/16/08
Posts: 34
Loc: Holyrood, Newfoundland, Canada
Hi, I just sent off an email. Keep your fingers crossed for me!
_________________________
Mom to Casey (LI) - 2 months, Sara (2 yrs) and Kaitlyn (4 yrs)

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#5730 - 05/05/08 06:51 PM Re: Free Aquaphor program
vicki Offline
Member

Registered: 11/08/07
Posts: 26
Loc: san clemente, ca, usa
I am confused. I called my son's derm and told her about aquaphor being discontinued so she called the company and they said it is not being discontinued. Did I misundertand? I would love FREE aquaphor, but didn't get the impression my doctor would want to send a letter unless it was being discontinued.

thanks,

Vicki

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