It isn't being discontinued. It is available if you order it from your pharmacist, but no longer on store shelves (like Velvachol or Sudafed or Nizoral shampoo).

This program is run by the company separate from general sales. Most people buy a jar that lasts 6 months or a year. Some of us with ichthyosis go through a jar a week. The stuff costs $17 a jar. The company is GIVING you a 3 month supply if you're that sort of jar-a-week user. All they want is a letter of proof from your doctor that you really need this.

thank you! i will try and have my doctor help us out.

We just recieved 2 cases. One for each child. This is such a blessing!!!!

How long does it typically take to get? I faxed in my letter along with a letter from my daughter's derm on Thursday. If this actually works, it will be great!

I would call to make sure they recieved it. The 1st letter our derm faxed got missed placed. After they recieved the fax it took about a week. I made sure that I got the lady's name that was helping me and I always asked for her.

bumping for Robinlynn

They are no longer carrying Aquaphor ORIGINAL on store shelves. You can still get Aquaphor HEALING, which is a different formula. The free Aquaphor program is fantastic for those with Icthyosis who depend on gobs of it for relief -- our doctor faxed a letter, and about six weeks later we got our free case of Aquaphor *and* six coupons for more free Aquaphor! We specifically requested Aquaphor Original in our letter, since that is what works best for our daughter. Hope this clears it up for you!

Oops! I read what I thought was the last post in the thread, and it was an old one! And the new Board won't let me edit or delete my response! Getting used to the new format....

I stickied the thread because it is important to a lot of our newer members that might not know about the program and I just found the thread buried on page 9.

You should be able to edit your post. Is that not an option next to "Reply" at the end of your post?

Hi Hearsay,

What's aquaphor? Is it like Eucerin?

Thanks

Yvonne