That's terrible Danusia. I've been very lucky. I've been seeing the same derm (in private practice, not affiliated with a university) for almost 20 years. I first met him when he was running a clinical trail for Roche on Accutane. Anyway, just a couple of weeks ago, I called for a prescrip renewal on my custom compounded creams that I've used forever (which I need annually now, with my PPO insurance) and his office is very accomodating and he just wrote them out and mailed them to me. I haven't been in his office in about 3 years now.
You probably made a good choice, in moving on (esp. if you're in a big city and have lots of other options). I've been very lucky though--most of my adult life I've been in contact with really wonderful derms. So don't get discouraged--there's a derm out there that will give you the care and attention you deserve.